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SHENZHEN HONCELL ENERGY CO., LTD.
612, Bldg. A, Weidonglong Industrial Zone, Meilong Ave.194#, Longhua New District, Shenzhen, 518109, China. 

[ t ]: +86-755-23731316  

[ f ]: +86-755-23731319

Email: info@honcell.com 

Website: www.honcell.com

Honcell Limited Warranty      Honcell Warranty Claim Form

AGREEMENT 
1. Please realize that batteries might cause damages like leaking, fire when misuse or defective.
2. It is your responsibility to double check and make sure your devices have necessary protection circuits.
3. When charging Battery Pack, please put battery in a fire proof container. Always charge in an isolated area, away from other flammable materials. Ex: wood bench, carpet unattended.
4. We are only responsible for the products we sell. We are NOT responsible for any damages and consequences damages by using our products.

MATERIAL AND WORKMANSHIP
Shenzhen Honcell Energy Co., Ltd. warrants HONCELL battery (hereafter referred to as "Battery") to be free of defects in material and workmanship. Batteries are manufactured in accordance with Honcell's specification.
Honcell warrants only to the original user that all Batteries will be free of defects in material and workmanship for a period of twelve months. The applicable warranty period begins from the date of shipping, or if no obvious evidence is available to state the shipping date, refer to the date code on the product we print. In no case shall Honcell's liability with defects proven due to manufacturing process instead of the customers abuse and/or misuse. Honcell will at our option make any necessary repairs and/or exchange the defective battery F.O.B. without charge. Charges for correcting a defective battery will not be allowed nor will Honcell accepts batteries returned for credit or exchange unless Honcell authorizes the correction or return in written form.
The warranty does not cover a Battery reaching its normal end of life which may occur prior to the warranty periods stated above. Depending on the application a Battery can reach its normal end of life before the end of the warranty period. A Battery can deliver only a fixed number of usable amp‐hours over its lifetime and is considered to have reached its normal end of life if the application uses up all of these amp‐hours, regardless of the time the Battery has been in service. Therefore, Honcell reserves the right to deny a warranty claim if it determines the Battery to be at its normal end of life, even if the claim is lodged within the applicable warranty period. Batteries determined to meet the conditions of this warranty will be replaced free of charge.

GENERAL PROVISIONS:
Honcell has no obligation under the limited warranty herein in the event the Battery is damaged or destroyed as a result of one or more of the following:
1. Willful abuse, misuse, physical damage, neglect or if the protective devices have been removed.
2. Natural forces such as wind, lightning, hail; damage due to fire, collision, explosion, vandalism, theft, penetration or opening of the Battery case in any manner.
3. Repair or attempted repair of the Battery by anyone other than an authorized Honcell's representative shall void this warranty.
4. If the Battery is used for an application that requires higher cranking power or a greater reserve rating than the Battery is designed to deliver, or the Battery is otherwise used in applications for which it was not designed.
5. Improper storage causes power drain must be offset with a maintenance‐float charger, periodic charging or disconnecting the Battery to prevent irreversible damage. A Battery with an open circuit voltage (OCV) of equal to or less than required lowest voltage will be deemed as over discharged and void warranty due to misuse and/or neglect.
6. A battery will not be considered defective unless it fails to deliver 60% of its original rated capacity during the warranty period.
7. Each battery must be of the proper size, design, and capacity for the application it is being used in at required operating and ambient temperature range in specification sheet.
8. Each battery must be charged, discharged, stored and serviced in accordance with the Honcell's product instructions and guide lines.
9. Honcell is not responsible for batteries that fail due to improper charging or installation; broken container, or cover; damage caused by fire, excessive heat, wreckage, explosion or freezing; or damage caused by abuse or neglect; or any act of God; or breach any other safety guide lines described in the " Handling Precautions and Guidelines "

CLAIMS
Upon satisfactory proof of claim as determined solely by Honcell, we will:
1. At our option either repair or replace the defective battery for a period of twelve months from the date of shipping or upon the date code on the product.
2. Not accept any product for return, credit, or exchange unless expressly authorized by Honcell in official written form.

THE LIMITED WARRANTY SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE WARRANTIES PROVIDED HEREIN MAY NOT BE ASSIGNED OR TRANSFERRED BY THE ORIGINAL USER, AND ARE THE EXCLUSIVE REMEDY FOR ALL CLAIMS, DAMAGES, OR LOSS ARISING OUT OF DEFECT OR FAILURE OF A HONCELL PRODUCT, AND HONCELL IS NOT LIABLE FOR CONSEQUENTIAL, INCIDENTAL, COMMERCIAL, OR PROPERTY LOSS OR DAMAGE, WHETHER BASED UPON TORT OR CONTACT OBLIGATION. THE WARRANTY DOES NOT COVER SHIPPING DAMAGE, CRACKED COVERS, CRACKED CASES, BULGED CASES FROM HEAT, FREEZING OR EXPLOSION, DISCHARGED BATTERIES, THE USE OF UNDERSIZED BATTERIES DAMAGED FROM ELECTRICAL EQUIPMENT. THIS WARRANTY COVERS ONLY MANUFACTURING DEFECTS. HONCELL MAKES NO WARRANTY WITH RESPECT TO ITS BATTERIES OTHER THAN THE WARRANTY STATED ABOVE. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND ALL EXPRESSED AND IMPLIED WARRANTIES OF ANY OTHER KIND ARE HEREBY EXCLUDED.

Copyright © 2010~2015 Shenzhen Honcell Energy Co., Ltd. All Rights Reserved. Tel:+86-755-2100-5221 Fax:+86-755-2100-0249 Email: info@honcell.com gmap     bmap   

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